Corporate TrainingAre you looking for a dynamic corporate trainer to shift your team's thinking and behaviour? We can tailor a program to achieve your desired outcomes.
Client Testimonials: Read what others have said about our corporate training programs.
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Corporate Training Programs:
Details of Courses:
Effective Leadership Skills
Were great leaders such as Ghandi, Churchill and Martin Luther King `born leaders', or is leadership a learned skill? Actually, we all have the potential to be effective leaders. Effective leadership is the art of developing and nurturing special relationships between yourself and those you lead in order to achieve your outcomes with their support.
Learn the secrets of effective leadership and how they can will enable you to be the best leader you can be.
The forces of change are inevitable. Your response to those changes, however, is not. In essence there are three ways to view change. (i) You can try to ignore it; (ii) You can wait until it is upon you and then embrace it, or (iii) You can be the catalyst for change. Being a change agent is about attitude. About understanding the significance and processes of change and being prepared to be part of that process.
This workshop will give you a simple yet powerful formula to equip you with the skills to be a driver of change.
Customer Service: Achieving Communication Excellence
The key to excellence in customer service is effective communication. So how do you improve, develop and enhance it? This workshop will address that question by providing innovative communication strategies that will give you the edge in both face-to-face and over-the-phone encounters with customers.
Customer Service: Adopting the Attitude
Workshop Outcomes: On completion of the workshop participants will:
Networking for Success
"Its not what you know, its." Yeah, you know the rest of the quote. So how do you get to know the `right' people? The answer is Networking. Networking is about making successful opportunities out of everyday situations. But getting the most from your network doesn't happen by accident. Your opportunities begin with a set of little-known strategies for building relationships that create lasting impressions. Whether you are looking to get support for your proposals, a promotion or more credibility within your organisation, this workshop will take you through five simple yet powerful steps to get the results you want. From `working the room' to building rapport and developing trust, these steps will guide you to networking success.
Influence and Persuasion
This course will give you an insight into the skills and strategies used by the world's best persuaders - skills that enable them to get others "on-side", gain acceptance of their ideas, and obtain agreement where others have failed.
On completion of this workshop you will understand several simple, yet powerful principles and techniques of human influence, and how to use them to:
Conflict Resolution: The art of Conflict Deflection
The potential for conflict is all around us, but it is not inevitable. Indeed, it's not what happens in any given situation, but rather how we respond in that situation which will determine whether or not it results in conflict. This course will give you a raft of options to creatively deflect any potential conflict.
By the end of this workshop you will be looking for conflict just to test your new found skills!
Time Management: Mastering Your Time
Do you ever have one of those days when there's more chaos and stress than there is time? Would it be useful to have a few more hours in the day? Well the bad news is, you can't! However, the good news is, you can learn to use the time you do have more productively and intelligently if you have the right tools and strategies.
This interactive, high energy and fun workshop provides you with the tools to gain more from your day with LESS STRESS! Invest some time in this workshop and you'll learn the secrets of being in control of your day rather than your day being in control of you!
Stress Management: Reduce Stress and Get More Balance Into Your Life
This workshop will provide you with a range of practical techniques and strategies that you can use to rapidly lower your stress levels, including simple yet powerful mental focusing, relaxation and deep breathing techniques. You'll also learn a revolutionary "psychological acupressure" technique that can reduce your stress from a level 10 to a level 0 - often in less than a minute!
Expect your stress levels to subside and your personal productivity to rise! You'll go away with a range of practical strategies you can use immediately to get balance back in your life.
Achieving Your Personal Best
Are you confused by popular notions of success? Programs that entice with a swag of tricks for wealth, power, beauty and influence? Here at last is an antidote to the false values that permeate our society, leaving so many of us feeling empty and dissatisfied. This course shatters the myths of success-relentless material and financial gain- and replaces them with practical, profound truths that are the foundation of all successful lives.
Discover how to overcome setbacks, how to find self-esteem and the practical application of setting goals that are meaningful to you!
"In the Firing Line": Skills for Dealing with Emotional People
This workshop will provide you with skills and strategies for effectively managing emotional people and situations in your workplace.
We'll look at two key areas:
Using these strategies your days will go lighter and your productivity will expand.
The Psychology of Successful Selling
Set your sales targets high - Then exceed them!
This one-day seminar will teach you some powerful strategies for accelerating your sales success. Filled with practical strategies for influencing other people and yourself to achieve maximum sales results, this course is packed with take-home value. Rather than "Hard-sell" the emphasis is on relationship selling methods and how to get results by working with and through other people. It is also unique in providing some revolutionary new psychological methods for influencing yourself and overcoming your own internal barriers to selling success. If you've been held back by fears of rejection, sales call reluctance, procrastination, or even fears of success you'll learn how to break through your fears and achieve the results you desire.
What Others Say:
"Very thought provoking with real techniques that obviously add value to those in sales disciplines."
Cultural Change Package: Strategies for Developing a Culture of Excellence
If you would like to create a culture of success supported by systems that reinforce innovation and excellence in customer care this 5-module package focuses on the most important skills, strategies and - most importantly - attitudes for success.
Module 1: Changing Attitudes To Change
Module 2: Communication: Basic to Advanced Rapport Skills
Module 3: Matching and Mirroring Different Communication Styles
Module 4: Dealing with Difficult Customers
Module 5: Managing Your Emotions / Dealing with Stress
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