Crisp Confidence

Serving on a jury panel in recent weeks I saw people confronted by that fear of "What will I be asked?" in cross-examination. This is far more stressful than delivering a prepared speech and then answering questions from the audience. (For the latter, download my complimentary e-book Any Questions? Tips to Untangle Tongue Ties at http://www.ruthbonetti.com/index1.php3)

A skilful, well-prepared cross-examination can totally turn around listeners' perceptions, judgment - and outcomes. What struck me is that a jury must assess "beyond reasonable doubt" from left-brain facts, evidence and arguments. These inevitably hold more weight in a courtroom than (often more interesting) right-brain aspects such as body language, vocal tone and gestures. Squirms, flusters and blusters, constant throat clearing sent gut instinct hunches that we had to back with logic.

If you find yourself off-guard in such a situation, , (and if so, I certainly hope you're not in the witness box, not the dock!) here are some tips to maintain clarity and to project your points with clarity and poise:

• Breathe!

• Low and slow. Prosecutors may raise their voices and speak staccato fast trying to throw you off-guard.

Contrast by speaking lower and slower - this spells conviction.

(No, not the criminal kind!)

• Before entering the court, hum quietly to warm your voice and lower pitch.

More tips, condensed from Don't Freak Out - Speak Out! available at http://ruthbonetti.com/books.php3

If you cannot answer a question, it is better to admit it openly than to tangle yourself up in convoluted attempts. In the event that you do encounter open hostility, drop your shoulders, take a deep breath and a drink of water. Maintain a neutral, even voice and avoid emotive language.

Did witness handling of cross-examination change this jury's decision?

Sorry. As I swore discretion on the Bible, I must restrain my lips and fingers.